Information on this page is for customers in Hartford, CTNot your town? Change location
Report or Check a Gas Outage
Report Your Outage
If you think there may be a natural gas outage in your area, please call us at 877-944-5325. If you suspect a gas leak, leave the area immediately, call 911 and then Eversource.
How we restore your natural gas service
- 1Our crews will shut off gas service for all customers in the affected area
- 2We will make necessary repairs on the natural gas main and service lines
- 3We will visit each customer's home to perform a safety check and restore natural gas service
To ensure quick and safe restoration, our crew will need access into every impacted home or business to conduct safety checks and restore service.
An adult (18 years or older) must be present to allow our employees to restore service. If you need to leave your home, please leave your contact information with a neighbor or on your door.
Our employees and representatives carry a photo ID and will be happy to show it to you upon request.
Gas Safety Tips
Learn how to safely enjoy your natural gas appliances.
Get tips for every day gas safety at home